Shipping policy
Last Updated: June 2026
Thank you for shopping with Island Pearl Traders.
Processing Times
Orders are typically processed within 2-4 business days after payment is received.
Orders placed on weekends or holidays will be processed on the next business day.
During holidays, promotions, or periods of high order volume, processing times may be extended.
Shipping Methods
We ship throughout the United States using trusted shipping carriers.
Available shipping options and rates will be displayed at checkout.
Delivery Times
Estimated delivery times vary based on the shipping method selected and destination.
Typical delivery times are:
- Standard Shipping: 3–7 business days
- Expedited Shipping: Varies by carrier and service selected
Delivery estimates are not guaranteed.
Tracking Information
Once your order ships, tracking information will be sent to the email address provided at checkout.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
Island Pearl Traders is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete addresses.
Lost or Delayed Packages
Once a package has been transferred to the shipping carrier, delivery is under the carrier's control.
If your package is delayed, lost, or marked as delivered but cannot be located, please contact the carrier first. We will gladly assist in resolving shipping issues whenever possible.
Damaged Shipments
If your order arrives damaged, please contact us within and provide photos of the damaged item and packaging.
We will work with you to provide a replacement or other appropriate resolution.
Shipping Restrictions
Some products or shipping methods may not be available in all locations.
We reserve the right to limit or refuse shipments where prohibited by law or carrier restrictions.
Contact Us
If you have questions regarding shipping, please contact us:
Island Pearl Traders
Email: kyle@islandpearltraders.com
Website: Island Pearl Traders